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Reporting to the Vice President Services, the IFM Engineer / Bid Lead will be based with preferably in Vancouver with the initial mandate to manage and oversee a major
Management of day-to-day aspects of the FM Services portion of the project pursuit including compliance with documentation, project reporting, development of project work winning strategy, and, comprehensive planning are key requirements.
Actively participating in design meetings with Project Co, Designers, Builders, and Architects to ensure design objectives are met which provides the best overall value and long-term maintenance and lifecycle solution.
Maintaining communications with the project team subcontractors, and suppliers is critical.
You will manage and contribute to the writing process for tenders, and co-ordinate the writing and compilation of RFQ, EOI & RFP documents, response to clarifications & presentations as required.
You must be able to demonstrate your writing capabilities and understanding of the market.
A degree in Engineering or Facilities Management & Canadian Healthcare experience is essential
You will work closely with other key members of the bid team to ensure optimum bid solutions, and contract delivery models are clearly described. You will work with the senior management team and together be able to prepare and write winning bids.
Strong relationship building skills are a must as you will involved in dealing with outside consultants and clients.
A keen eye for financials/cost will also be required as you will be required to assess these as part of the tender writing process
The Facilities Manager (FM) will then take ownership of the operational management and delivery of all facilities management services delivered within his/her region or location(s).
This includes the management of customer interface within a designated area or
You must have experience in the FM sector along with knowledge of healthcare & infrastructure projects, including:
To manage P3 RFQ / RFP response process for FM services including all Hard and Soft Maintenance Tasks such as: Plant Maintenance, Building Automation, Help Desk Services, Waste Management and Pest Control, Grounds and Landscaping, Roads and Parking Lot Services in accordance with the Project Agreement requirement.
Take full accountability as the main point of contact for work winning FM Bid response and its content quality. This includes all service delivery solutions, labour and equipment maintenance strategies and associated task lists/work instructions.
Develop ongoing FM opportunities driving cost efficiencies through a proactive approach, best practice and continuous improvement across all hard and soft FM service lines
As a member of the Facilities Management Team, to be an ambassador and leader of the business.
Develop and maintain successful working relationships with the client, key stakeholders and customers including monthly and quarterly performance reviews.
Responsible for ensuring that all building and plant equipment is maintained and operated in a safe manner and in accordance with agreed SLA’s.
Control, monitor and review contracts and supplier measurements
Manage the site services and resolve any issues that may arise.
Ensure a Business Continuity Plan is in place and it is managed.
Seek opportunities to improve services and cost effective ways of working.
Ensure customer satisfaction is established and maintained by providing a 'quality' and pro-active service.
To ensure that the operational aspects are delivered in accordance with the SLA by an agreed program of qualitative checks and controlled measures and to rectify identified deviation where appropriate.
To ensure compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture.
To lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner.
To manage the people resources effectively and efficiently to deliver the required services.
To ensure that a continuous improvement process is an integral part of service delivery increasingly adding value to both the business and our client.
To interact with all internal teams to discharge the consistent, effective and efficient delivery of planned and reactive tasks and in doing so, support best practice.
To support customer and company audits ensuring optimum results are achieved.
Assist in the establishment of systems of monitoring and control, designed to ensure appropriate control over all critical service points, to maximize customer satisfaction, minimize customer complaints and other adverse feedback.
To ensure that records are held and updated as required.
Analysis of budgetary information to assist in annual budgetary and monthly forecasting processes.
Ensure the adoption of CMMS / CAFM processes to enable the development and deployment of maintenance work strategies within and across sub-functions.
Responsible for ensuring statutory and legislative compliance of relevant equipment within the operation.
The successful candidate will have a minimum of 10 years experience in a facilities management with five of those years in a leadership position and considerable experience managing maintenance trades staff. You will have experience managing large healthcare, commercial or industrial facilities and been a competent administrator, and be comfortable in a results driven, target based environment. Exceptional project management and operational skills, strong communication and presentation skills, good judgment, and coaching skills are sought.
Qualifications / Experience Required:
As an employer of choice, we treat all our people consistently and fairly to help you achieve personal and professional ambitions.
We invite you to join us by forwarding your resume to:
We thank all applicants for considering a career with us; however, only those selected for an interview will be contacted.